FAQs

1. What products can I find at Ramzay Studio?

Ramzay Studio offers a curated collection of home décor, skincare, and gym wear. Our goal is to provide high-quality products that combine style, functionality, and comfort.

2. How long does shipping take?

Our processing time is 1–2 business days, and delivery typically takes 8–14 business days. Once your order is shipped, we’ll send you a tracking number for updates.

 

3. What is your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, contact us at velvetshopy1@gmail.com to initiate a return. Please ensure items are unused, in their original condition, and include all packaging.

4. Are your skincare products safe for sensitive skin?

Our skincare products are made with high-quality ingredients suitable for most skin types, including sensitive skin. However, we recommend performing a patch test before full application.

5. What sets Ramzay Studio apart from other stores?

Ramzay Studio stands out for its curated selection of home décor, skincare, and gym wear that blend style with quality. Our products are handpicked to offer functionality and aesthetic appeal. We are committed to providing a personalized shopping experience with excellent customer service and a focus on quality craftsmanship.

6. What should I do if my order arrives damaged?

If your order arrives damaged, please email us at velvetshopy1@gmail.com within 7 days with photos of the damaged item. We’ll arrange a replacement or refund for you.

7. How can I contact Ramzay Studio for further questions?

We’re here to help! For any inquiries, please email us at velvetshopy1@gmail.com, and we’ll get back to you within 1–2 business days.